Elena Bianchini
Consumer Product Executive at Scale — AI-Native Operator

20+ years building digital products used by 200M+ people across four European markets.

I make scale stick.

Impact, not features

Just 20+ years solving customer problems for real outcomes.
30% → 70%
Conversion funnel lifted over four focused iterations
Facile.it — Insurance
Continuous discovery (Teresa Torres); a pet line validated from zero
+150%
Cross-sell & upsell across the full shopping journey
Lastminute.com — 4 EU markets
Weekly experimentation + a single shopper view (CDP)
3mo → 1mo
Product cycle compressed, Figma phase eliminated
Loquis — AI-first
7-day AI prototyping loops
27M
Monthly active users, +10% NPS
Vodafone — first EU telco money-back guarantee
“Soddisfatti o Rimborsati”
Led cross-functional orgs of 28 / 40 / 27 reports — Lastminute · Zalando · Facile.it
02 · Method

How I decide

Boards don’t buy features. They buy how you make decisions under uncertainty.

01
Problem
Frame the business problem, not the feature request.
02
Hypothesis
Name the real bottleneck and the assumption under it.
03
Bet
Place one focused bet. Iteration over big redesign.
04
Result
Measure it in money, retention, or time.
03 · Selected work

Selected work

30% → 70%
Facile.it
Insurance · Continuous discovery
Problem
Conversion stuck at 30% with heavy drop-off.
Hypothesis
The bottleneck was need discovery, not price.
Bet
Four targeted iterations on an Opportunity Solution Tree — not a big redesign.
Result
70% conversion, +7% traffic, a pet-insurance line validated from zero.
3mo → 1mo
Loquis
AI-first product · Prototyping
Problem
A 3-month cycle was incompatible with an AI-first product.
Hypothesis
The Figma design phase was the waste.
Bet
Cut it. Move to 7-day AI prototyping loops.
Result
Cycle down to one month; freed capacity redirected to real-time user validation.
+150%
Lastminute.com
Shopping journey · Scale
Problem
A fragmented journey across four markets, low cross-sell.
Hypothesis
Weekly experimentation on the whole loop, plus a single shopper view (CDP).
Bet
End-to-end redesign instead of local optimizations.
Result
+150% cross-sell, −40% post-sale contacts.
<3s
Algorand Labs
Tokenized finance · Governance
Problem
Tokenized bonds needed regulator trust to exist at all.
Hypothesis
Here, governance co-design beats time-to-market.
Bet
Co-design governance with Banca d’Italia; prove settlement, then decide.
Result
Bonds issued in <3s in test; scope paused on judgment — knowing when to stop is the skill.
04 · Contact

Let’s talk

Available for CPO / VP Product mandates and board advisory.

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